About
Kenya Airways is the flag carrier of Kenya which is the first airline to have a public-private partnership. The airline was initially owned by the Government of Kenya until 1995. Kenya Airways initial operations served the Nairobi-Frankfurt-London route, the airline now connected 53 destinations with a large fleet size of 40. KLM also a stake in Kenya Airways along with the KQ Lenders Company. Kenya Airways' subsidiary is Jambojet which serves as a low-cost carrier. Class of Travel
Kenya Airways provides two classes of travel
Premier World - Kenya Airways Business class offers passengers priority service called SkyPriority which provides extra check-in, security, boarding and baggage delivery. Guests can choose suitable beverages matching the handcrafted meals which are served onboard. Economy Class - Kenya Airways provides wide seats along with the ample leg space for passengers in the economy class for a comfortable and luxurious time onboard. Baggage allowance
Economy class passengers are allowed 2 items with a total of 23 kgs for carry-on and 1 bag of 23 kgs for checked-in luggage.
Premier World passengers are allowed 2 items with a total of 32 kgs for carry-on and 2 bags with a total of 32 kgs for checked-in luggage.
Please read more information on baggage allowance here. Frequent Flyer Programme
Flying Blue is the Air France-KLM's frequent flyer programme which allows earning miles based on the travel distance, fare and service class. Flying Blue program also includes Air Europa, Garuda Indonesia, Kenya Airways, Aircalin and TAMROM. Passengers can join as members as the program is free. Flying Blue has two types of miles: Award Miles and Level Miles, where Award Miles can expire in 20 months without flying and can be exchanged for other rewards and Level Miles is valid until 31 December of each year and is used to determine membership level. Award Miles can be redeemed for free tickets, upgrade in travel class, extra baggage allowance and lounge access. Members also can donate miles to charity through KLM AirCares or make purchases in the Flying Blue Stone. Award Miles can be earned on SkyTeam partners and Flying Blue partner airlines including Alaska Airlines, Air Corsica, Airlinair, Bangkok Airways, Chalair Aviation, Comair, Copa Airlines, Gol Transportes Aéreos, Japan Airlines, Malaysia Airlines, Qantas, TAAG Angola, Twin Jet, and Ukraine International Airlines. Kenya Airways Business class passengers exclusive access to Simba Lounge which is located at Jomo Kenyatta International Airport. In-flight Services
Kenya Airways' in-flight entertainment differs with the class of travel, each passenger has access to the airline official in-flight magazine called Msafiri. While Boring 787-8 offers Premier World entertainment is AVOD, the economy class has NVOD, the Boring 737-700/800 is equipped with overhead screens in the two classes with an additional eight channels of audio. Kenya Airways' Embraer 190 provides passengers with in-seat touchscreens which allow easy access to the entertainment. All special meals are to be pre-booked 24 hours prior to departure. The list of special meals offered on Kenya Airways can be seen here. Check-in
Domestic Flights - Passengers can check-in online 30 hrs to 1.5 hrs prior to the scheduled departure time.
International Flights - Passengers can check-in online 30 hrs to 3 hrs prior to the scheduled departure time. Onboard Support
Kenya Airways provides assistance for passengers with special needs. Wheelchairs, airport assistance during check in are provided by on ground staff. Passengers can choose a service that best suits their need. Expectant mothers and parents of unaccompanied children can read rules and regulations here. Refund & Cancellation
Passengers can cancel their booking either through Kenya Airways sales’ offices or website. All cancellations are subject to a cancellation fee.